Sam`s Airpack FAQs

Frequently Asked Question(s)

 
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  1. What is your minimum purchase order?
  2. Where are you located?
  3. What is your turn around time?
  4. Do you ship parts overseas?
  5. What is the trace for the part?
  6. Do you provide Manufacturer Certificates?
  7. Do you accept credit cards?
  8. Do you offer terms?
  9. What is the lead time?
  10. What day’s are you open?
  11. What day’s do you ship out on?
  12. What companies do you ship with?

What is your minimum purchase order?

- $10.00 line item minimum
- $50.00 purchase order minimum

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Where are you located?

- Fair Oaks, California (right outside of Sacramento, Ca).

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What is your turn around time?

- Same day or next day shipping. Must have acknowledgement signed and returned (by fax or email) by 12:00 pm PST.

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Do you ship parts overseas?

- No we do not export any items however we can ship to Canada.

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What is the trace for the part?

- All of our parts have been purchased through government liquidations
therefore the trace for all of the parts is “Government”.

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Do you provide Manufacturer Certificates?

- No, we provide our own company certification (company C of C).

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Do you accept credit cards?

- Yes, we accept MasterCard and Visa.

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Do you offer terms?

- No, we do not offer terms at this time.

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What is the lead time?

- Our inventory is located at our warehouse and all parts quoted will be
located in stock at this location. Therefore the lead time for all parts are
“in stock” and can be delivered same day or next day.

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What day’s are you open?

- We are open Monday through Thursday from 8:00am to 6:00pm.

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Do you provide Manufacturer Certificates?

- We ship Monday through Thursday. The warehouse is closed on Friday’s and therefore no shipments will be sent on Fridays.

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What companies do you ship with?

- UPS, FedEx and DHL (for freight).

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